学费退款

学费退款 and Debt Exceptions

在以下情况下，您可以获得退款或避免学费债务:

Dropping a Class by the Census Date

要获得退款，在退课的最后一天退课，可以获得学费退款，也被称为退课 人口普查日期. 检查 校历 or 课程时间表 在这个日期.

College Class Cancellation

If 皇冠博彩 cancels a class, you will automatically receive a refund.

适当退课

If you decide not to take a class, 您必须通过SIS在线或访问校园注册服务中心提交. It's your responsibility to ensure your class is dropped, so make sure to check your schedule through SIS in My皇冠博彩.

您将自动收到与您过去支付课程费用相同的付款形式的退款. check, credit card, etc.).

如果你用另一门课替换掉或取消的课程以获得不同数量的学分, you may be entitled to a refund if the new class carries fewer credits, or you may owe 皇冠博彩 money if the new class carries more credits.

皇冠博彩 All Access Opt-out Refunds

如果您选择退出皇冠博彩所有访问计划，您的费用将记入您的帐户. If there are no other holds or pending charges, 您的所有访问费用退款将根据本页上的“何时期望退款”信息进行处理.

如果你选择退出所有访问并直接从巴恩斯购买书籍 & 高贵的, 任何图书退款请求必须直接通过校园书店处理，并由巴恩斯负责 & 高贵的's refund policy. The bookstores are owned and operated by Barnes & 高贵的, who have their own independent refund and return policies.

未支付的书店费用不能从皇冠体育的账户中扣除，必须由皇冠体育直接支付.

When to Expect Your Refund

  • 皇冠博彩 processes refunds through Nelnet Campus Commerce.
  • Refunds may take up to 10 business days or more.
  • 直接存款(ACH):退款通常在8到14个工作日内存入您的皇冠体育账户.
  • 信用卡付款:如果您使用Nelnet Campus Commerce用信用卡支付学费，并且应该退款, it will be issued back to the same card used for payment.
  • 验证您的信息:通过my皇冠博彩登录皇冠博彩的皇冠体育信息系统(SIS)，以确保您的邮寄地址, 名字, and date of birth are correct.
  • Default Delivery Method: 皇冠博彩's default refund delivery method is by check, 这可能需要多达10到14天的退款张贴到您的皇冠体育帐户到达您的邮寄地址.

联系 Information

For further assistance, please contact:

For specific assistance with Nelnet Campus Commerce, call 888-470-6014. Customer service representatives are available:

  • 星期一至星期四: 7:30 am - 7:00 pm (CST)
  • 星期五:早上7:30，下午5:00

你可以要求 an exception to college policy regarding tuition 有下列特殊情况之一的，债务在最后期限后予以减免并退还:

  • 医疗紧急情况定义为影响您或您的直系亲属(母亲)的长期疾病或重大医疗事件, 父亲, 妹妹, 哥哥, 妻子, child or grandparent) occurring after the 人口普查日期.
  • 皇冠体育死亡或您的直系亲属(母亲)死亡, 父亲, 妹妹, 哥哥, 丈夫, 妻子, child or grandparent).  
  • Permanent re-assignment/transfer, 国家紧急状态, 或美国总统根据第23条宣布的动员.1-207 of the Code of Virginia.
  • Administrative error 学院.
  • Extreme financial hardship on the part of the student.

程序

在提交申请之前，皇冠体育必须退出本学期的所有相关课程.  然而, prior to withdrawing, 我们强烈建议您与顾问会面，讨论可能的选择. 另外, 关于经济援助的所有问题应首先与皇冠博彩财政援助办公室讨论之前，你放弃或退出任何课程.

所有请求必须在事件发生之日起90天内提交.写一封信或电子邮件(所有的电子邮件通信要求使用你的大学电子邮件地址)，包括适当的文件给商务服务主任 tuition-exceptions@877961.com to justify one of the following:

  • 医疗紧急情况 defined as an extended illness, major medical event, 或严重的精神/心理紧急情况影响到你或你的直系亲属(母亲), 父亲, 妹妹, 哥哥, 妻子, child or grandparent) occurring after the 人口普查日期. Include a letter signed by the physician (on letterhead, not a prescription pad) attesting to date of injury or illness, the requirement that you cannot continue classes, and the duration of required absence. 如果你是一个直系亲属的主要照顾者, 我们需要病人的医生出具证明，说明他们不能自理, and you are acting as their primary caregiver beginning on a specific date, and continuing through a projected date, which precludes you from attending classes.  请求必须在问题发生之日起90天内提交. Pro-ration applies to requests based on medical emergency.
  • 死亡 皇冠体育的 or a member of your immediate family (mother, 父亲, 妹妹, 哥哥, 丈夫, 妻子, child or grandparent). 随请求附上死亡证明、讣告或适用的法庭文件的副本. The request must be submitted within 90 days of the date of death. If the student is the deceased and, it is necessary to process a refund via check, the check will be made payable to the "Estate of (__________)". (A tax ID number will need to be provided for this as well.  Please contact tuition-exceptions@nvcc.. edu另行说明)按比例分配只适用于直系亲属死亡的申请.
  • Permanent re-assignment/transfer, 国家紧急状态, or mobilization declared by the president of the US and in accordance with Section 23.1-207 of the Code of Virginia. Attach a copy of military activation orders. This does not include annual training. Requests must be submitted within 90 days of the date of your orders.
  • Administrative error 学院. The request should explain the circumstances of the error, 包括日期, 员工姓名, emails/correspondence, 和出版物, 如果适用的话. 请求必须在第一次发现或知道错误之日起90天内提交.
  • Extreme financial hardship on the part of the student. The request should explain the circumstances, outlining the financial issues and provide documentation as appropriate. 你应该被告知的信息，如驱逐/止赎文件, and/or employment termination documentation may be required.  There will be no refund of paid tuition will be granted.  This exception if for the removal only of outstanding tuition charges.

Pro-ration of refund/exception requests are as follows:

During first 25% of class completion = 100%
During 26% to 50% of class completion – 50%
After 51% of the class has been completed – 0%

以下情况不符合学院政策的例外:

  • 因皇冠体育不交学费或不出勤而认为学院会为你退课.
  • Misunderstanding or lack of knowledge about 皇冠博彩 policies and procedures.
  • 对课程内容、老师和/或你在课堂上的学习进度不满意.
  • Inadequate investigation of course requirements, including prerequisites.
  • 基于学期开始前已存在的医疗状况的请求.
  • 个人工作时间、地理位置或交通工具的变化.
  • 其他原因不包括在国家委员会制定的标准.
  • Disagreements with 教师, teaching methods or style, 治疗或评分程序不被视为行政错误，必须通过联系系主任或通过皇冠博彩的皇冠体育投诉/申诉程序来解决.

Dropping or withdrawing from a class may impact your 金融援助. Before you drop or withdraw from a class:

  • 联系 the 金融援助 Office if you are a 金融援助 recipients. 批准涉及财政援助资金的请求的最终决定需要财政援助办公室关于未赚退款的返回的额外同意.
  • 第三方合同接受者必须联系协助支付其教育费用的第三方组织.